TEAM Cycling & Fitness Is With You Every Pedal Stroke You Take.
TEAM Cycling & Fitness values and appreciates all of our customers. Our goal is to to make shopping for a bike easy! We will be at your side for all of your cycling needs for the life of the bike. When you leave our doors with a new bike, we want you to feel confident and prepared for lifelong cycling.
Our Core Values
The biggest and most important core value of our staff is also one of the many reasons we are different. A good number of our customers are beginners to cycling, and we enjoy being able to take the time to educate them on the variety of bikes and accessories available. We will not let you leave without understanding what you're buying and how it works. Our staff will walk you through your new bike's shifting, braking, fit adjustments, and, if applicable, suspension setup.
We do not believe that you can tell how you will like a bike just by taking a spin around the parking lot. That's why we take steps to go above and beyond what is expected from an ordinary bike shop. Here at TEAM Cycling & Fitness we offer FREE 24 hour test rides. We also have a Demo and Rental Fleet to allow you to try bikes in their natural habitat (e.g. mountain bike trails) with the demo fee applicable to the purchase of a new bike within 30 days.
TEAM Cycling & Fitness has been a trusted bicycle shop for 40 years under the same family's ownership. We have an A+ rating with the Better Business Bureau. If references are important to you then check out our Google reviews to see what our customers have to say.
Our goal is your 100% satisfaction with your purchase. If you're not satisfied with your purchase within 30 days and want to upgrade, that is no problem. We will let you trade up to a better bike with no additional charges and no money lost.
*Excludes special orders. Some restrictions may apply, see store for details.
TEAM Cycling & Fitness New Bicycle Service Policies
Standard free service with every* bicycle includes:
- Crank adjustment
- Hub adjustment
- Brake adjustments
- Gear adjustments
- Headset adjustments
Bicycles $300.00 to $999.99 = 1 year Basic Tune-ups
Bicycles $1000.00 to $2,999.99 = 2 year Basic Tune-ups
Pavement bicycles $3000+ get LIFETIME Basic Tune-ups, PLUS free labor for installing tires and tubes purchased from TEAM Cycling & Fitness.
* All off-road bikes over $3000 receive 2 years service only.
* Free Basic Tune-ups applies only to regular priced bicycles. Closeout bicycles are not included and will have service specified with sale price.
* All bikes come with a free basic fit.
* All accessories purchased with a new bike are installed at no charge.
*NOTICE* Free Tune Up Policy Changes Starting 1/1/2022
Starting January 1st 2022 we will be implementing changes to our free bicycle tune up services that come with new bike purchases. The free tune up service will only be available September - February. If you bring your bike in for service during our peak season (March - August) we will perform our basic tune up service at a discounted rate of 25% off. If you are a Cranking Club Premium Member this policy change does not apply to you.
Value and Appreciation Statement
TEAM Cycling & Fitness VALUES and APPRECIATES all of our customers. Our goal is to make and keep you 100% satisfied with all of your visits.
We help educate and teach our customers about cycling safety and minor maintenance with FREE clinics.
TEAM Cycling & Fitness supports many cycling and charity events throughout the year with our repair services FREE of charge. We do this to make these events possible. It makes the event more fun, safe and enjoyable for your fellow riders and you.
We competitively price our bicycle parts, accessories and labor so we can give you quality products and the professional services you deserve.
We, in return, hope that our customers will VALUE and APPRECIATE us. Just like your job and any other business, it takes training, time and tools. That is why we have to charge for our services.
Ask yourself, do department stores, online stores and mail order places do this? Can they fix your bicycle's problems? Do they have the professional tools, knowledge, and experience? Do they support your local cycling communities?
